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Social Jump Support: Create a Ticket!

NOTICE: Our support system filters suspected spam forms, and we will NOT respond to requests from anyone other than CUSTOMERS. Advertisements, offers and the likes will be ignored.

Social Jump Support Common Questions:

Our team will get back to your query within 2 business days. We pride ourselves on having exceptional customer service and being able to solve all your issues in a timely manner! if you have any questions for us or need anything clarified, please reach out to us!

At Social-Jump, customer security is our top priority. As such, we will never need your login information. To order one of our packages, we do not ask for a password. Your package will be delivered to your account username alone.
After your payment is processed by our payment processor, you will start receiving your package instantly. We do not instantaneously flood your content, as this would trigger red flags within internal platform systems. Instead, we make our interactions appear organic and natural. Therefore, you may not receive your purchase in full until up to 24 hours after the initial purchase. If you have purchased a package more than 24 hours ago and still have not received the full package, please contact us immediately.
Since our services are completely compliant with platform’s terms and conditions, you will never have to worry about your account having issues. Our packages all utilize authentic platform accounts, so your account will always remain in good standing.

Customer satisfaction is our number one priority, and we are here to deliver everything social media. If you are interested in a package larger than the sizes advertised above, please go to our contact us page to get in touch with a staff member. Please provide the staff member with the following:

Desired Platform (Tiktok, Twitter, Instagram, etc),

Package Type (followers, likes, retweets, views, etc), and

Deadline Date (N/A if quick delivery is not necessary), 

Please note that for custom packages, a quicker deadline may result in a higher price. Our staff will ensure that you’re comfortable and happy with your order details before creating an order invoice.

If you aren’t satisfied with your purchase, please contact our customer service department as soon as possible! We pride ourselves on always keeping our customers happy and we will do our best to make your purchase as unforgettable as possible! In the event that our team is unable to resolve your issue and you’re still unsatisfied, we can issue a refund unless you have already received a majority (>51%) of your package.

Welcome to Social-Jump, a new startup company that is dedicated to helping individuals and businesses boost their online presence on various social media platforms. We understand the importance of having a strong presence on social media and the impact it can have on personal and professional success. Our team of experts has created a variety of packages to meet the unique needs of each customer. Our packages are designed to help increase likes, followers, and overall engagement on popular platforms such as Instagram, Twitter, and TikTok. At Social-Jump, we believe in using ethical and organic methods to grow our customers’ online presence. Our methods are designed to be safe and compliant with the terms of service of each social media platform. We are committed to providing exceptional customer service and ensuring that every customer is completely satisfied with their experience. Whether you’re an individual looking to boost your personal brand or a business seeking to reach a wider audience, we have the perfect package for you. Thank you for considering Social-Jump for your social media needs. We are excited to help you jump start your online presence and reach new heights on social media. You can also view our services or contact us on Instagram!
Thank you so much for everything you do for us!
- The Social Jump Support Team

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